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14 January, 2026

Words That Sell

14 January, 2026

How to Create a Detailed Car Description That Builds Trust

A good description doesn’t convince. It confirms. By the time a buyer reads your text, interest already exists. Your job is not to oversell. Your job is to remove doubt. The best descriptions don’t sound clever. They sound clear.

1. Understand What the Description Is For

A car description has one purpose: Help a buyer decide whether to continue. Not to impress. Not to entertain. Not to hide flaws. Every sentence should answer one silent question: “Can I trust this car?” If the answer feels unclear, the buyer leaves.

2. Start with Facts — Not Opinions

Avoid adjectives as a starting point. “Beautiful.” “Perfect.” “Like new.” These are claims — and claims create resistance. Instead, open with verifiable facts:
  • Make, model, year
  • Mileage
  • Engine and transmission
  • First registration
  • Number of owners
  • Current inspection status
Facts ground the reader. Trust starts there.

3. Structure Beats Creativity

Buyers don’t read descriptions. They scan them. Use structure:
  • Short paragraphs
  • Clear sections
  • Bullet points where it helps
A strong structure might look like:
  1. Vehicle overview
  2. Condition and history
  3. Equipment and options
  4. Maintenance and inspections
  5. Known issues
  6. Sale details
Order creates calm. Calm creates confidence.

4. Describe Condition Precisely

Condition is where deals are made or lost. Be specific:
  • “Small scratch on rear bumper, right side”
  • “Interior shows normal wear on driver’s seat”
  • “Windscreen replaced in 2023 due to stone chip”
Precision signals honesty. Vague statements signal avoidance. “Minor wear” without explanation raises suspicion. “Minor wear” with location and context builds trust.

5. Service History Is a Story — Tell It

A service history isn’t just a list. It’s proof of care. Explain it clearly:
  • Where services were done
  • Whether intervals were respected
  • What was recently replaced
Example: “Serviced regularly at authorized dealer until 2021, then at independent specialist. Major service including brakes and timing belt completed in March 2024.” This tells the buyer: This car was maintained — not just owned.

6. Equipment: Relevance Over Volume

Long option lists don’t impress if they’re unreadable. Group features logically:
  • Safety
  • Comfort
  • Technology
  • Winter equipment
Highlight what matters most:
  • Driver assistance systems
  • Infotainment and connectivity
  • Seasonal extras like winter tires
Clarity beats completeness.

7. Address Weak Points Before the Buyer Finds Them

Every used car has imperfections. Ignoring them doesn’t hide them. It delays the problem. Acknowledge issues early:
  • Cosmetic damage
  • Upcoming maintenance
  • Known quirks
This does two things:
  1. Filters out unrealistic buyers
  2. Builds credibility with serious ones
Buyers don’t expect perfection. They expect honesty.

8. Align Description with Photos

Your text should match what the photos show. If photos show:
  • Worn tires → mention tread depth
  • Stone chips → explain age and use
  • Clean interior → confirm care
Mismatch creates doubt. Alignment creates confidence.

9. Keep the Tone Neutral and Human

Write like a person, not an ad. Avoid:
  • ALL CAPS
  • Excessive exclamation marks
  • Sales language
Use calm, factual language. Confidence doesn’t need volume.

10. End with Clear Next Steps

Don’t leave the buyer guessing. End with:
  • Availability for viewing
  • Test drive conditions
  • Documents included
  • Payment and handover expectations
Clarity reduces friction. Friction kills momentum.

The Rule That Matters Most

A strong description doesn’t try to win. It tries to be chosen. When buyers feel informed, they move forward. When they feel manipulated, they leave. Write to be understood. Write to be trusted. Write so the right buyer says: “This one makes sense.”